Every casino has got terms of use, as they are obligatory and important both for an establishment and its players. We recommend reading through all the rules before completing the registration and conducting any other actions.

Your Participation at All Spins Win

Your participation in the All Spins Win website bears different responsibilities from both sides. They are regulated with Privacy Policy and Terms of use. Visit the corresponding pages on our site to learn more. Both a Casino and a Player stand as equal sides from the legal perspective. The casino leaves a right to refuse a player in registration, casino activities, and so on. From their side, players are free to end the relationship with the casino by shutting down the account. It can be done through a customer support request.

Player Account

It is the main way a player interacts with a casino. A registered account allows conducting all the activities and taking part in any events the casino holds. The fully registered account consists of full profile information, including contact data, login, password, and verified ID document in some cases.

Registration

Players are responsible for registering only after being confident that this activity does not violate the laws of their country or state. The casino is not responsible for the possible consequences. Random background checks take place, so it is advisable to consult a legal consultant if you have been accused of any legal violation connected with gambling.

The casino will require genuine and truthful personal information for registration. From its side, All Spins Win does not share any piece of info with third parties. These relationships are regulated with the Privacy Policy. The registration means the automatic confirmation of the fact that a player is over 18 years old. In case of lies, the account will be shut down with no ability to restore it.

Duplicate

Duplicate accounts existing without a strong reason and allowance for the Casino are restricted. Two accounts are considered duplicates if any piece of personal information is similar in both profiles. Also, the device, IP address, and location are considered.

Recovery

To restore the account, use the link “Forgot the Password” or connect the support department. Be ready to provide the information you’ve used during registration (phone number, email address, etc.).

Transactions

A deposit is required to take part in all casino activities. The fraudulent behaviour will prevent your account from conducting any kind of transaction. The deposit is considered to be complete only when the casino receives the payment confirmation. The casino is not responsible for the transaction fees conducted by the payment systems.

The plastic card withdrawal request can be satisfied only if it targets the card used to make a deposit. Switching cards is considered fraud. A casino has a right to postpone a withdrawal request for additional 48 hours due to security or AML/KYC checks.

Refund

The refund requests fall under the following conditions and regulations:

  • The refund requests can be accepted only within one month passing from the moment of the player’s deposit;
  • The refunds will be accepted only if a player asks for the cash amount to be bigger than the account bankroll at the moment of the request;
  • The casino has a right to postpone the refund verdict for the KYC and AML analysis to be conducted. Also, the casino might not disclose the results of the analysis;
  • The casino can deny the refund without giving away the reasons;
  • All the refund requests must be conducted through customer support only. Use an email address or online chat to do it. You must state a reason to make a refund as well.

Disputes & Complaints

The dispute requests and complaints must be sent to the support within seven days after the cause happens. Otherwise, any requests will be considered. All the disputes that did not get resolution will appear in the legal field and will be considered in the Cyprus or EU courts.

All dispute requests and complaints must be submitted through the Support department, with all necessary documentation, screenshots, etc. However, the statistics and information about player’s activity on the servers (if it is relevant) will prevail.

Fraudulent Activity

All kinds of fraudulent activity, starting from unauthorized access and finishing with illegal copying of the information and content, are restricted on the website. Here are the main deeds that fall under regulations:

  • Using VPN or any other services that mask Internet and personal identity;
  • Using the casino for money laundering or making deposits with illegally obtained funds;
  • Involving the third parties into gaming within a casino in any possible way;
  • The exploitation of the system glitches and peculiarities in player’s favour;
  • Violating the rules and laws that concern social behaviour.

All the players registered confirm they are ready to cooperate with the casino owners and management to identify any sign of fraudulent activity.

Bots & Illegal Software Use

All bots (software that can replace a real player on the website) and pieces of software that somehow increase a chance to win a game (odd calculators, hacking tools, etc.) are restricted in the current casino. If suspected, a player risks getting a permanent ban from the website or other limitations.

Bonus & Promotion Terms

Here is what you need to know about promotions and bonuses:

  • Promotions and bonuses can be through deposit or non-deposit ways. The first one implies making a new account refilling.
  • The wagering preconditions of an active promotion must be complete before taking another one.
  • Registration of several accounts or taking part in a group of people with the aim to abuse promotions is restricted.
  • Wagering conditions imply time periods (7 days from the promotion activation) and betting requirements (x35 for the deposit bonus sums and x50 for non-deposit bonuses).
  • Wagering must be complete without any hacks and abuses.
  • Different games contribute to the wagering progress in different ways. Read more in the corresponding section.
  • Wagering must be conducted with the real money from the player’s cash account only.

There are more details concerning all the terms and conditions of use in the All Spins Win casino. We recommend visiting the page and reading everything before registration.